JOB TITLE: Assistant Sales Manager

DIRECT REPORT: Sales Manager

POSITION SUMMARY: Supervises Sales Floor ensuring Sales Associates are conducting outstanding customer service as per John Bull’s standards, generating sales, merchandising, and safeguarding company assets.

DUTIES AND RESPONSIBILITIES: Include the following, but not limited to:

* Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

* Oversees all Store operations (Ensuring opening and closing procedures are followed, displays are restocked promptly when items are sold, POS registers are operated correctly and Cash Wrap counters are kept clean and free of clutter)

* Correctly carries out all sales transactions in accordance with John Bull’s policies and procedures. (Inclusive of merchandise classes, routine sales, discounted sales, holding merchandise for customers, gift certificates, returns, exchanges and store credits, operating the POS and methods of payment.)

* Effectively carries out Sales and Service procedures in accordance with John Bull’s standards. (Inclusive of opening the sale, probing, demonstration, trial close, handling objections, closing the sale, confirmations and invitations, extras that enhance customer service, compliance with non-negotiable standards and sales performance.)

* Maintains an awareness of all promotions and advertisements

* Assists in floor moves, merchandising, display maintenance, and housekeeping

* Assists in processing and replenishing merchandise and monitoring floor stock

* Assists Store Manager in training of new employees

* Trains staff on company promotions, media awareness of products and new product knowledge

* Oversees scheduling and payroll

* Oversees Inventory Management (Inclusive of maintaining constant awareness of possibility of employee theft and communicating any shipment variances to Internal Audit)

* Conducts thorough Bookkeeping and Expenditures practices (Inclusive of daily cash handling procedures and store paid outs)

* Assists in completing price changes within the department

* Participates in year-end inventory and cycle counts

* Receives inventory transfer accurately and on time per policy

* Maintains internal/external security procedures to prevent theft

* Assists in store opening and closing procedures (inclusive of cleaning displays and mirrors, emptying trash and straightening the Sales Floor.)

* Demonstrates complete understanding and executes all responsibilities listed on Salesperson’s Job Responsibility Checklist

* Consistently meets or exceeds minimum sales standards (black/gold/platinum status)

* Adheres to John Bull Corporate Values

* Performs any other reasonable duties as assigned by Manager

KNOWLEDGE, SKILLS AND ABILITIES:

* Goal-Driven

* Self-Motivated

* Thorough Product Knowledge

* Full Command of the English Language

* Team Player

* Analytical Skills

* Excellent Time Management Skills

* Excellent organizational skills

* Excellent communication skills

* Computer literate

CORPORATE VALUES:

EXCELLENT CUSTOMER SERVICE AND SATISFACTION

Along with our finest brands in the world, service and price we must go above and beyond to exceed our customer’s expectations

INTEGRITY/HONESTY

We are committed to absolute trustworthiness and incorruptibility – a firm adherence to both applicable laws and relevant moral standards

RESPECT FOR ALL PEOPLE

To be our best we must work in an environment of mutual respect. Everyone has value, regardless of gender, ethnic or educational background

COMMITMENT TO EXCELLENCE

At John Bull we have a long history of doing most things in a first-class manner and are committed to achieve that level of performance in all aspects of our business.

TAKING CARE OF OUR PEOPLE

Our people are our business. The key then to being successful is creating an environment where all associates feel they are respected, valued and have equal access to growth and development opportunities.

DOING THE RIGHT THING

We exercise good judgment by “doing the right thing” instead of just “doing things right”. We strive to understand the impact of our decisions, and accept responsibility for our actions.

By submitting this application, I authorize my current employers, past employers, educational institutions and individuals and organizations named or referred to in this application to provide John Bull Ltd with references upon request in order to assist the company in deciding whether to employ me. I hereby release my former and current employers, my former educational institutions, and any individual or organization providing such a reference from any liability, damages, causes of action, complaint, or charges concerning the giving and receiving of such references, information, or opinions related to my employment.

I authorize investigation of all statements contained in this application. I understand that misrepresentation or omission of facts called for is cause for dismissal. Further, I understand that and agree that, if hired, I will be on probation for six months during which time I may be terminated without any previous notice or severance pay in lieu of notice.